Do not give up
You can return the product you have purchased within (7) days from the delivery date, without opening its packaging, using it or allowing it to deteriorate. Before returning the product, please send an e-mail to [email protected], stating your reason for return and including your invoice number or order number. Our company will contact you as soon as it receives the e-mail you sent, and you will be informed how to return the product. The invoice issued in your name must be sent back together with the product. Instead of the returned product, another product or the price of the product will be refunded to your credit card. Refunds will be paid due to transportation costs will be borne by you.
Products Damaged During Transportation
Products damaged during transportation should not be received and a report regarding the damage should be submitted to the transportation company. The product should not be returned due to minor dents on the box or packaging, which will not damage the product. However, upon receipt by you, the transportation company will be deemed to have fulfilled its duty. After the damage report of the rejected product is delivered to our store by you, our store will deliver the new product to you as soon as possible in the healthiest way possible.
Faulty Products
For defective products that were not detected during delivery and occurred in the application, please send an e-mail containing your invoice or order numbers to [email protected], stating the errors. If your return reason is deemed appropriate, the faulty product will be replaced with a new one after sending the invoice to our store together with the returned product; Refunds will be paid due to transportation costs will be borne by you.
